Plane Trees Group Practice Tel: 01422 330860

The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand. The Accessible Information Standard tells NHS and adult social care. Organisations they must make sure people get information in different formats.

Please click here for the detailed leaflet about it.

There are big changes happening to how information from your medical records is being used by NHS England. Your GP computerised medical records can now be accessed and used by the NHS. In most cases your information is anonymised so that no-one can identify you. However, some of these processes involve the extraction of patient-identifiable data. Your consent for this has been assumed by the NHS and if you are not happy with this you can tell us so that we can block unauthorised access to your records.

Please follow the link for more information: Patient information has been commissioned to provide data services to NHS England. The data will be used for analysis of the population as a whole, and in smaller sections e.g. by geographical areas, by age group etc, to help to plan demand and improve services for patients. The data will be “extracted” from your medical record here and held anonymously by the HSCIC, and also shared with other groups e.g. researchers.

Patient names will not extracted but your NHS number, date of birth, gender and postcode will be used. Data will be extracted to link the information from your record here with any records held by hospitals. Once these links have been made your identifiable information is deleted, with only details of your health retained for analysis.

Your consent to this process has been assumed by NHS England but you can withhold your consent by telling us. You can also withhold consent on behalf of your children or anyone for whom you have a Power of Attorney. You can withhold your consent for the extraction and/or the onward use of your information, even if anonymised.

More information is available in the leaflet “How information about you helps us to provide better care”, published by the Health and Social Care Information Centre, please click on the link to access this “How information about you helps us to provide better care”

 If you don’t want your information to be extracted and/or shared in this way please advise the receptionist.

We aspire to fullfill prescription requests within 1 full working day.  The safest way to request is by Patient Access (please put the link here).  Some chemists offer free home delivery service by an agreement with the patient.  Unfortunately, we cannot accept orders over the phone.

If your pharmacy, online pharmacy or medical equipment supplier orders your repeat medication for you, they wont be able to do this from 1st February 2018.

Why is this changing?

Calderdale Clinical Commissioning Group recently undertook a survey across Calderdale. The survey results showed that 77% of patients asked were in favour of people ordering their own repeat prescriptions directly from their doctors surgery.

By changing the way repeat prescriptions are ordered, they hope to:

  • Prevent waste through medicines being over ordered
  • Reduce spend on unwanted medicines
  • Prevent stockpiling medicines
  • Put you in control of your own medicines

What is not changing?

If you already order your medication directly from the surgery this won’t change. You do not need to do anything.

If your pharmacy collects your prescriptions from the practice, they will still do so. If your pharmacy delivers your medications and items they will also still continue to do so.

What do you need to do?

Order your medication from the practice when you have 7 days of medication left. There are different ways of ordering your medication:

  • Order online using a smartphone app or computer. If you do not currently have this service, please contact reception who will be able to set this up for you – you will need photographic identification and proof of address to register for this service.
  • Drop off your request in person, or send it through the post.

Once you have ordered your medication, contact your pharmacy to let them know you have ordered your medication and you would like them to collect it for you.

This system allows health workers to access minimal information in your GP record. At the moment this comprises your current medication and drug reactions only. The practice recommends that you participate in this programme as it is really for your benefit e.g. Out of Hours GP’s can see what treatments you are taking. The consent process for this has already taken place but you may withdraw your consent at any stage if you wish.

Please click on the link for further information Summary Care Record patient information leaflet

If you don’t want your information to be extracted and/or shared in this way please advise the receptionist.

We are a research practice and take part in the National Institute for Health Research (NIHR) . The NIHR is funded by the Department of Health and is the research arm of the NHS, part of the Clinical Research Network (CRN) Yorkshire and Humber and provide data for patients from a primary care perspective.

The research is used to try and find the causes of diseases and to find better treatments and services for those diseases and improve patient care – in other words to try and find better ways of looking after patients and keeping people healthy.

The funding for our research activity is via the CRN so does not come out of the practice’s own budget and therefore does not affect our patients’ services.

A key requirement for anyone involved in the conduct of clinical research is Good Clinical Practice for research (GCP) training. GCP is the guideline and standard to which all NHS research is conducted.

What is Primary Care Research?

The CRN Primary Care speciality works in collaboration with researchers and primary care practitioners such as GP’s, practice nurses, pharmacists and dentists to promote the successful delivery of research studies in the NHS. A wide range of research studies are supported which look at:

• Promoting a healthier lifestyle
• Disease diagnosis and prevention
• Management of long-term illnesses such as diabetes or hypertension
• Prevention of future ill-health
• Treating common conditions such as tonsillitis or influenza

What are the Benefits of GP practices taking part in Research?

• It offers patients access to new treatments
• It brings new dimension to practice and added skills to those involved
• It provides national gold standard training for research
• It offers mentorship and support to those involved in research within practice

How can you help and take part?

You may be sent information through the post if we feel you could be a suitable participant.

You will always receive clear information about what taking part in a research study will involve. You will have the opportunity to ask questions and obtain further details about a study.

All clinical research carried out is thoroughly checked and approved by ethical committees thus ensuring it is appropriate and safe to perform.

If you do agree to take part in a study you will be asked to sign a consent form. This will clearly state which parts of your notes (if any) may be looked at for the purposes of the research study. Nobody from outside this practice will be given your contact details or have access to your medical records without your prior consent.

Your participation in any research project is entirely voluntary. You can withdraw yourself at any time without any need for an explanation.

Your care and your relationship with your doctor or nurse will not be affected in any way if you decided not to take part in a research study.

You can visit the National Institute for Health Research website to find out more information about research in primary care.

Our practice also contributes to the Clinical Practice Research Datalink (CPRD). CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

For more information about how your data is used visit

There is also information about research for patients on the NHS Choices website.

We aspire to fullfill prescription requests within 1 full working day.  The safest way to request is by Patient Access (please put the link here).  Some chemists offer free home delivery service by an agreement with the patient.  Unfortunately, we cannot accept orders over the phone.

The NHS prescription charge is a flat-rate amount, which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  •           Prescription (per item): £9.00
  •           12-month prepayment certificate (PPC): £104.00
  •           3-month PPC: £29.10

          If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  •           Telephone advice and order line 0845 850 0030
  •           General Public - Buy or Renew a PPC On-line

          There is further information about prescription exemptions and fees on the NHS website

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